1. Introduction
At Deco Dogs, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
By using our website, you consent to the practices described in this policy.
2. Who We Are
Deco Dogs
57 High Street, Rottingdean, Brighton and Hove, Brighton, UK
Email: hello@decodogs.co.uk
Phone: 01273 751269
3. What Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number.
Booking Details: Appointment times, pet information, preferences.
Website Usage Data: IP address, browser type, device, pages visited, and interactions (via cookies or analytics tools).
Communication Records: Any correspondence between you and us.
4. How We Use Your Information
We use your information to:
Provide grooming services and manage appointments
Communicate with you (confirmations, reminders, customer service)
Improve our website and services
Comply with legal obligations
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent: When you voluntarily provide information.
Contract: To fulfil grooming appointments or services.
Legal Obligation: To comply with regulatory requirements.
Legitimate Interests: For basic analytics, customer service, and business operations.
6. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers: e.g., payment processors or booking systems
Legal Authorities: If required to comply with the law
All third-party services are vetted and GDPR-compliant.
7. Data Retention
We keep your personal data only as long as necessary for the purposes set out in this policy or as required by law.
8. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at hello@decodogs.co.uk
9. Cookies and Tracking
Our website may use cookies to enhance user experience and track visitor statistics. You can control cookie settings through your browser.
10. Security
We take appropriate measures to protect your data, including secure servers, limited access, and encrypted communications where possible.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review their policies individually.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us